At Shellbies Garden, we accept returns and exchanges within thirty (30) days. The buyer is responsible for the return shipping cost. Shipping costs are non-refundable. If the item is not returned in its original condition, the buyer is responsible for any loss in value and will not receive a refund.

Once we receive and inspect the return, we will email the buyer regarding the approval or denial of the refund.

If approved, the refund is processed and a credit will be applied to the buyer’s original form of payment within a few days.

Cancellations accepted. We must receive requests for cancellation within one (1) hour of purchase.

Need help?

Contact us at [email protected] for questions related to refunds and returns.